Cortex connection issues

[Cojust]

My Cortex joysticks can connect to the cortex microcontroller through direct USB cable but cannot connect through the vexnet keys, the lights are as follows:

Robot:
Vexnet:Fast orange
Game:Fast orange
Robot:Slow green

Joystick:
Robot: Double red blinks

Software Inspection:
VEXNET Joystick: .\Firmware\JOY_V3_21.BIN
VEX Cortex Master CPU Firmware: .\Firmware\CORTEX_V3_21.BIN
VEX Cortex CPU Firmware: .\Firmware\VEX_Cortex_0912.hex
Firmware Version: 9.12

Has anyone encountered this issue before and have a solution?

[tutman96]

Check the VEXnet light. It is the blue light on the VEXnet module. If that isn't on, your VEXnet key is either not inserted fully or broke.

[Cojust]

Both blue lights on the joystick and Cortex were on...ive tried a diff set of keys too, didnt work.