Faded V5 Screen with streaks?

  1. last week

    OscarMNOVA12

    Dec 6 Event Partner, V5 Beta Tester Northern VA and Pittsburgh MASON, 12, 22172

    Noticed something strange with one of my team's V5 the other day. When starting, their screen looks like this: -image-

    Also when selecting their programs, it doesn't respond to any input from the controller.

  2. Riptide

    Dec 6 Canton, Michigan 21636A

    I heard that if you knock on aluminum before you turn your robot brain on you won't have any issues with it.

  3. [TVA]Connor

    Dec 6 South Texas 1814D

    @Riptide I heard that if you knock on aluminum before you turn your robot brain on you won't have any issues with it.

    What?
    Unless this is official I won't suggest doing this, plus you may damage other components while doing such. Do you continue to have streaks after you go in settings and resetting the brain to factory defaults? Did you make sure your brain was updated to the latest version, as well as the V5 brain battery updated to the latest version too?

  4. OscarMNOVA12

    Dec 6 Event Partner, V5 Beta Tester Northern VA and Pittsburgh MASON, 12, 22172

    The battery and brain were on the most recent firmware. I even forced updated it.

    Resetting to the factory defaults did not change any behavior.

  5. [TVA]Connor

    Dec 6 South Texas 1814D
    Edited last week by [TVA]Connor

    @OscarMNOVA12 The battery and brain were on the most recent firmware. I even forced updated it.

    Resetting to the factory defaults did not change any behavior.

    In this case the screen problem is probably a hardware error. I think it would be best to contact support@vexrobotics.com as soon as you can by following the instructions on the website: https://www.vexrobotics.com/contact-us/order-faq

    Also, this problem may potentially be a static issue. In the future, make sure you use the static spray reccomended by VEX. You can find information on multiple threads, one being here:
    https://www.vexforum.com/index.php/35465-v5-white-screen-of-death/last

    @DRow We've just uploaded a new article to the VEX Knowledge Base that details our recommended safeguards to minimize Electrostatic Discharge and possible component damage. It can be found here: https://help.vex.com/article/148-vrc-team-esd-notice

    We also recommend that teams watch this video for tips on covering their fields with staticide:

  6. Joey The Great

    Dec 6 Suspended Maryland 24k

    This is why i didn't order V5

 

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