V5 Brain won't connect to computer

  1. last week

    Robo Chickens

    Jan 12 Sioux Falls, SD 99707K

    Hello,

    Our team recently acquired a new V5 brain, however, when we plugged it into my computer for some reason it would not show up. We never got the little pop-up saying that the "V5 brain has been connected" in VCS and it doesn't show up in the devices and printers menu We have tried rebooting and resetting the computer to before it was plugged in, but to no avail.

    When we tried it on our coach's computer, it worked perfectly and it downloaded fine. The only difference is that the other computer is a new Windows 10 computer, while mine is an older Windows 7 system.

    One theory we have is that for some reason the device driver didn't download onto my computer for some reason, since when we first plugged the brain, instead of saying "Device driver successfully installed" it said "Error when installing device driver".

    Does anyone know what this problem is, or how to fix it? Or maybe find a brain drive that I could manually install?

    Thanks.

    go into the C>Program Files (x86)>VEX Robotics>Drivers2 folder and run the "Console Driver Installer.exe" as admin.

  2. jpearman

    Jan 12 Moderator, ROBOTC Tech Support, V5 Beta Moderator Los Angeles 8888

    The drivers should be in the VCS program folder somewhere. They work with windows 7 so that shouldn't be an issue.

  3. Robo Chickens

    Jan 12 Sioux Falls, SD 99707K

    OK, I'm in the C>Program Files (x86)>VEX Robotics>Drivers2>v5 Drivers folder. All I can find are some "Security catalog" files and "Setup information" files, along with 3 folders with other LIB files and application extensions that I can't run. There's one "Setup information" file that says "usb_vex_v5_brain_serial" that I tried opening, but it just opened as text. Do you know how to run the file?

    Thanks again

  4. jpearman

    Jan 12 Moderator, ROBOTC Tech Support, V5 Beta Moderator Answer Los Angeles 8888

    go into the C>Program Files (x86)>VEX Robotics>Drivers2 folder and run the "Console Driver Installer.exe" as admin.

  5. Robo Chickens

    Jan 12 Sioux Falls, SD 99707K

    Thank you very much! It now works on my computer just fine.

 

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