I have found with some of our new laptops and some that have been upgraded from windows 7 to 10 that not all USB ports recognize a Cortex. Make sure you test all ports and try rebooting in between upgrades.
I have found with some of our new laptops and some that have been upgraded from windows 7 to 10 that not all USB ports recognize a Cortex. Make sure you test all ports and try rebooting in between upgrades.