Answered: 269 2-wire motors stucked

we bought 4 new 2-wire 269 motors and they came “stucked”, they dont rotate unless electric current is applied. Is this normal in new motors? and if so, Is there a way to un-stuck them?

-2213-X Luccheti Robotic Team Puerto Rico

Hello Team 2213,

Currently our VEX Motors do not have the ability to “Back-drive”
This means that they can only be turned electrically (while connected), not mechanically (by hand)

Please test your motors with one of our microcontrollers and inform me on your results.
I apologize about any inconvenience.

-Eli

Thanks for the reply. We tested them and the worked fine.