The mode button on our Vex controller is stuck in the pressed position. The controller is the large version, but relatively new - about 3 months. Any suggestions on how to fix the issue?
**I am assuming you have the CORTEX and referring to the CONFIG Switch. If that is true, how do you know it is stuck in the pressed position? **
I apologize - I’m using incorrect vocabulary. The MODE button is stuck on our transmitter. We have the larger 6-channel transmitter, with Ch. 1-4 on the joysticks and Ch. 5 & 6 buttons on back.
You will need to call our Tech Support (903-453-0802) to get an RMA Number to return the product if it is still under the 90 day warranty.