Answered: Mode button on Vex controller stuck in pressed position

The mode button on our Vex controller is stuck in the pressed position. The controller is the large version, but relatively new - about 3 months. Any suggestions on how to fix the issue?

**I am assuming you have the CORTEX and referring to the CONFIG Switch. If that is true, how do you know it is stuck in the pressed position? **

I apologize - I’m using incorrect vocabulary. The MODE button is stuck on our transmitter. We have the larger 6-channel transmitter, with Ch. 1-4 on the joysticks and Ch. 5 & 6 buttons on back.

You will need to call our Tech Support (903-453-0802) to get an RMA Number to return the product if it is still under the 90 day warranty.