Battery Charger

Just unboxed a couple of kits (we just purchased a large amount for a school district and we are slowly going through them.) It appears that we have a problem with onne of the chargers. When you plug the charger in it turns green. When you attempt to charge a battery it turns ti flashing red. The charger continues to do this. I dont think the battery is actually charging as the battery isnt warm at all and when you put it in the robot brain it will not turn on. Please help!

Thank You

Hi szurbach,

We’re sorry that you have encountered this issue. To help us resolve this issue faster, please contact our Technical Support team at support@vex.com or by calling 1-903-453-0802.

Regards,

  • Art