Welcome to the Forum!! I can’t comment on Ben’s events, I wasn’t there. But I’ve been to events that have been much more of a mess. Your comment about 5 match lineups happen when teams don’t show, can’t pass inspection. I held an event, published the schedule and was ready to play the first match. My co-EP said "Heads up, team nnnnA just packed up and left. " This would have caused 9 qualification matches of 1v2, not fair to 9 teams. So we stopped, explained, rescheduled and started over. We started an hour late, but finished only 10 mins late. Stuff happens.
The best thing you can do is contact Ben and go "Hey, your last event was a mess. I have two other people and the three of us will offer to be volunteers at event “xyzzy”.
For example it sounds like had Ben had an extra person (you?) at the skills field to reset, things would have moved along. TM is on of the easiest programs to learn how to run, skills could have been entered quickly by another volunteer.
I wrote this back in 2019 Justice in the RECF. Thank you for your time Dan - #8 by Foster
and it’s valid today. Events are run by volunteers, the more that help the better the events are. RECF tries to instill a sense of teamwork with the roboteers. I think that it’s also important to have a sense of community between the teams and the adults.
Sorry that you had a bad experience, but you can help make the next event better.
Good luck with the rest of your season!!!