Brain failling


#1

Could you help me, please?

When i turn on the brain (VEX IQ) it apparently starts well but the screen doesnt light, also, when i conect it to the PC through a USB cable, the PC doesnt recognize (i try it using cables from other sets and it keeps doing wrong).

Thanks


#2

Sanchez,

In addition to the USB connection issue, it sounds like your brain has a damaged LCD. This kind of damage is covered by the one year warranty.
Please contact support@vex.com for further assistance.


#3

The brain has 2 years