Brain runs default Drive program but won't connect to computer for other programs

VEX V5 Technical Support
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#1

Hello!

I have a brain that was working fine until recently. It will still run the default drive program, but it will not be recognized by the laptop when plugged in via the USB port.

I have tried different computers, differernt USB ports, different USB cables…everything I can think of. The laptops and cables work for other brains, just not this one.

Any suggestions?

#2

Send it for repair at VEX - it appears your USB connector is broken - a common problem.

I do not know what the non-warrantee cost is.

You will need to first contact VEX support.

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