Can't Update From Brain

Programming Support VEXcode V5 Tech Support
1

Hi,

So I am new to VEX and Robotics in general. I have a question that is probably an easy fix. My class set of V5s need firmware updates to the brain: I get the message, “The radio firmware requires an update. Would you like to proceed?”. When I touch’ OK on Update Firmware from the brain nothing happens it stays on the firmware update screen. This is happening for multiple bots. My classroom gets not cellular reception but the school WFi works fine.

Thanks in advance,

Ken

2

Was the brain connected to the computer with a micro usb cord? It should just update and continue as usual.

3

Okay, Ill give it a shot with the icro cord

4

I realize this is an old post, but I am having the same issue with one of my classroom brains. I’ve tried connecting it to my computer and updated the brain via web-based VEXcode V5, but it is still showing the same message.

I also can’t reset the brain because even when I can see the main screen, it will not open settings when I press it. I wish there was a way to reset the brain without the use of the touch screen.

5

You have to plug in the battery for it to work, like with battery firmware updates.