Chromebook not connecting to the brain?

Programming Support VEXcode V5 Tech Support
#1

i have a hp 14-db0060nr chromebook, and i tried using the provided app to connect to the vex v5 brain, but nothing showed up, can somwone help me!!!

#2

Try turning the brain off then on then plugging in the cable try random things. Normaly it will eventually pop up.

#3

i have tried everything, restarting the brain and my computer, deleteing and re-installing the app, i resest settings to factory default. nothing is working.

#4

New cord? We had the same problem, so we got a new cord and it worked.

#5

just tried, did not work :frowning:

1 Like
#6

Try restarting vex code and your chromebook

#7

Make sure you installed V5 Blocks and not IQ Blocks. That happens more than you might think…

1 Like
#8

i made sure, its the red one, not blue one

#9

like i said, i have tried everything, restarting the brain and my computer, deleteing and re-installing the app, i resest settings to factory default. nothing is working.

1 Like
#10

Are there any administrator system-wide settings (i.e. a school managed Chromebook) that may be blocking access to the USB ports?

On the Chromebook, under Chrome Settings -> About Chrome OS - > Detailed Build Information… can you post what the string under “Firmware” says?

For example, My ChromeOS device says “Google_Nocturne.10984.90.0”

1 Like
#11

My chromebook has: Google_Grunt.11031.86.0 . it is a personnel chromebook though.
does vex v5 not work on google grunt?

1 Like