Color sensor not working

I am having trouble with the color sensor sensing eratically and incorrectly, even when viewed through the device info menu. The near property is also continuously returning true. I received the kit about 2 weeks ago and it has been like this since then. I am using Modkit and have updated firmware.

Any help would be appreciated.

Hi rgmorgs,

We are sorry that you have encountered this issue. If your device is confirmed to be running the latest VEXos 2.0.1 firmware and the issues are not resolved, then please contact VEX Technical Support at support@vex.com or by calling +1-903-453-0802 for more detailed assistance in resolving this issue.

Regards,

  • Art