Controller Won’t Stay On

My team has recently had an issue with our controller not staying on after being unplugged. We were at a state qualifier when suddenly our controller turned off and wouldn’t turn back on. It was at 80% battery roughly and was being used to drive the robot for testing when it suddenly shut off. Now it will only stay on when it’s plugged in. Does anyone have any fixes or advice?

Click this link:

Fill out the RMA form, and contact:

There’s a reset switch on the back of the controller, try that. Doubt it will work, but worth a shot.

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Are you saying we should send it in to get fixed? @Connor

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@Peter_977Z we already tried that and nothing changed.

That is correct, I believe you should see if VEX can replace it for you

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