Cortex not staying on

I have a VEX IQ cortex, it will power on but immediately shuts off. The battery is charged, when I connect to the computer and use the VEXOS Utility the cortex will stay on while connected to the VEXOS Utility but when I unplug it, it will shut down. Any ideas?

If the Brain is turning straight off and it is definitely a good battery, you’ll need to contact VEX support. It probably needs replacing.

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