Download trouble

Good day. I have been trying to download a basic program (from RobotC) to our vex IQ robot. I am getting the error message below.

As info, I am using windows 7 PRO, have version 4.56 RobotC, and version 2.02 on the robot brain. All componants have been updated with correct firm ware through VEXos utiltiy

Any advice?

Thank you,
Terry Darcy

[FONT=inherit]https://ci6.googleusercontent.com/proxy/XPSI5o-Bar8ewZSuUd9wqSgLslZMuvR6sBIGDLAPYwH3hXBxcFoYg6octNNjSjtUmTvvJmiFlLBNilBvRTeJlXdfNL5u81aGXBusHYglJ1pVtvb-Sw=s0-d-e1-ft#http://www.vexiqforum.com/filedata/fetch?photoid=999&type=thumb
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Would you please type out the text from the error, the image is too small for me to read.

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