Downloading Programs using VexNet: Need Help!

We have updated the the master code and still haven’t been able to control our robot or download using vexnet. While we are downloading the code we get this error:

We have checked all of the suggested areas and still haven’t been able to fix the problem. Help would be greatly appreciated.

We have updated ROBOTC to address this issue. Please do the following:

Uninstall ROBOTC 1.70
Install ROBOTC 1.97
Download Master Firmware
Download User Firmware
Try a Sample Program