Downloading PROS, getting errors

I just downloaded PROS, and went through the installer. I downloaded it by going to the PROS website, clicking PROS for V5, and downloaded the pros-windows-3.1.4.0-64bit.exe file. My laptop is 64 bit. The installer runs fine - I’m in my computer’s admin account, and all permissions are granted. When the installer finishes, I open an app called “PROS Editor x64”. I open it, and all I get it this:

I’ve tried it 4 times now, and it does this each time. How do I get to the PROS editor, and not just the ATOM screen?

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So I used to have the same error when I installed it on my school laptop.

I don’t for sure how I installed it correctly, I opened it once it was broken like that then I opened it again some other time and it was magically fixed. I’m not sure if I did anything, it’s been a while.

How it should look like is:


There is supposed to be a toolbar with icons underneath the regular menu bar. In the regular menu bar make sure the there is a tab at the end that says PROS.
That’s how you make new programs and such.

Regarding getting it to that state I’m not sure, it seems like Atom installed but PROS didn’t fully install. When you reinstalled did you fully delete PROS before hand? I don’t know, try leaving PROS up for a little bit to see if the rest of the stuff loads/installs? They just appeared one time for me if I’m remembering correctly. I’ve downloaded it on so many computers and so many times I can’t remember.
Hopefully this helps somehow.

I was able to get that far, but then it said that it didn’t have the kernels and that the Cli was not in the PATH, whatever that means.

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Do you have a option Under View->Toggle Toolbar that brings PROS ribbon up?
Probably not then go to “Install a Package” on the “Welcome Guide” tab and search for pros-atom3 (version 1.1.0) and see if it is installed. There is also a package called pros-bootstrapper (version 1.0.3). Both of these are listed in my install.

ed: fixed referenced version number.

Also, which files was I supposed to download off of github?

I think this one: pros-windows-3.1.4.0-64bit.exe. Let me see if i can install it on another machine.

ed: that’s the one. and like @Fmaj7add9 said you need to restart it.

Restart what?

restart pros editor x64. it apparently installs the pros packages when first run and then needs to be restarted to run them.

I did. It didn’t help.

You can try to install them using “install packages” as shown in the picture in my prior post. But after that other than uninstall-reinstall. You will need help from the PROS team.

ed: i just tried it on a win10 PC x64 that never had it before and 3.1.4 works after restart.

Tried it again. Still didn’t work. This is what keeps happening:

This screen is immediately after I load up the editor.

Are C:\Program Files\PROS\cquery and C:\Program Files\PROS\cli on your environment path? That should have been done by the installer. If you search for env in the windows search bar it shows up as “edit the system environment variables”. Under Environment Variable → System Variable select Path and click edit to view them more easily.

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All the files look to be there

That’s the old version of the PROS plugin (for PROS 2). You’ll want to install pros-atom3. At this point, I’m not sure what you’ve done to your install so it will be easier to just delete the folder %LOCALAPPDATA%\PROS Editor. Open PROS Editor up and let it install the default plugins. Let me know how that goes.

It seems to be working now, I think.