I realize this is a duplicate post (it’s also in the Unofficial Support Thread). I’m not sure if I posted it there by accident, or if it was moved. However, since there have been no replies to my other thread I thought I’d try here as well.
“Failed to download program” message
I am Tech Support for a school district. I have a Physics teacher that is trying to use the Vex robots. He is having some issues, and I was hoping you could help. Below is the e-mail I received from him:
.“When I tried to load the program onto the robot the IFI/intellitek loader screen pops up and says, “Failed to download the program. Make sure that power is on and the serial cable is connected.” (Which I have on 2 different laptops). I just tried it on another laptop and when I try to open the program it says, “the specified module could not be found. Please restart your computer.” (which I did and nothing changed).”
Sorry there is not more information; this is about all I can get from him. At this point I am not sure if there is an issue with the VEX or with the Easy C program he is using. Can anyone shed some light on this, or point me in the right direction? The laptops he is using run Win 8 64-bit.