Grease On Smart Motors

VEX IQ General Discussion Official Answers - Ask the VEX Staff!
1

Hello,

Recently picked up a Starter Kit and noticed that the Smart Motors packaged in little plastic bags were covered in some grease. Have not had a chance to run these motors to see if they are working. Anyone else encounter this, or is this just my set?

Best regards,

Rafal

2

Hi Rafal,

This has been a known issue that we are trying our best to eliminate. Your motors should still work just fine. Sorry for the inconvenience!