Having problems with connecting

I have a vex IQ 1st gen and I have been trying to connect is via USB yet every time I do so it won’t show up as connected. I’m sorry if this falls under a wrong category or something like that. I just need help.

Make sure you don’t have VEXos Utility open or try, another brain. If that doesn’t work, try another USB cable. If that still doesn’t work, try another computer.

I used to have a similar problem, and I accidentally found the solution: hold the cord in a bent position like this

@jpearman does wireless downloading exist with VEX IQ gen 1?

I know it works with gen 2, as per https://kb.vex.com/hc/en-us/articles/4407359250836-Wirelessly-Downloading-a-Project-to-the-IQ-2nd-gen-Brain-via-the-IQ-2nd-gen-Controller

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Not through the controller, only using an iPad or android tablet.

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