Help my VEX IQ is bricked!!

[Destan]

Help me please
My vex was working fine for a while but then something happened and I got the BRAIN ID INVAİLD error and I can’t update it.

Its an error or hardware error

No ıd and this error

and ıd menu

recovery mode

and pc

clicking install

please help me

[jpearman]

no one here can help with this issue, do as it asks and contact vex support directly.