I2C error reconnect motor 10-12

Hi newbie here I am currently trying to fix a robot for school and when i go to use the wireless remote the message ‘I2C error reconnect motor 10-12’ I have tried reconnecting the wires but nothing is happening. This happens when it recognizes the controller. Please Help!

Hi Ronan,

Thank you for joining out forum.
The 12C error message indicates that one of your devices connected to ports 10, 11 or 12 is losing communication. By process of elimination, can you please disconnect the devices on 10-12 one at a time? This will help us identify the faulty device. Which then we can replace under warranty.