Issue with V5 remotes

We have built Vex V5 basic bots and after weeks of coding we are trying to sync up the remotes. Some have been successful, some not so.

My main issue is we have some remotes that are freezing, the screen freezes on some and others the screen goes red.

We have tried to force restart, but that does not work.

Any thoughts would be appreciated!

Have you checked for updates on the controller/brain/battery? Also, try charging your controller.

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Take a picture of the remote - does it appear it is paused in competition mode? look at center RJ45 port to see if there are shorted pins.

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