IT experts, please help

Please help me, i putchased a Vex offroad truck and the robot brain is not working correctly, when i go to vex pilot, it says connect, so i press it and it says connected, but when i drag the buttons, it does birhing ro my robot and it stas after 5 or 10 seconds: Connection to robot brain lost. I suspect this is because of the brain turning off automatically.

Please help

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you might want to contact the Vex tech support. @jpearman is also very helpful.

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Thanks alot, i will do that

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Um, how do you exactly contact him? Sorry im new …

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Yep! Figured it out!! Thanks alot

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you’re welcome!