Joystick Problems (official forum)

Hi
I am having a problem with my vexnet joystick. The x axis of left joystick is giving an output of almost full power when it is in the center. I tried calibrating it multiple times, but that didn’t help. Then I opened it up and found that if I wiggle the plug on the main circuit board leading to the buttons on the top of the joystick I can sometimes get it in a position where the left joystick works properly. I found some white powdery junk around the pins on the plug, and I tried to make sure it wasn’t connecting any of the pins, but that didn’t help.
Is there anything I can do or do I just need to get a new joystick?
Thanks.

Down Cellar Laboratories,

The VEXnet Joystick problems you have described indicate that the Joystick is broken beyond any simple fix. Please send an email to support@vex.com in order to discuss the possibility of having your joystick replaced free of cost.

Thanks for posting. Have a nice day!

OK, thanks