I notice that when I try to log into my account, it says I have the wrong detail information and that I need to go back and fill it in right. But when I do go back (click the vexforum.com banner), it has me logged in. Is this normal?
this doesn’t sound right, i know it has never happened to me, it might just be a temporary server error, probably should pass
Can you give an exact wording of what the error messages says?
I’d like to get this fixed for you as quickly as possible, so you aren’t bugged by this error message. We aren’t having any server problems to my knowledge.
Here is an exact quote:
You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don’t forget that the password is case sensitive. Forgotten your password? Click here*!
You have used 1 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes.’
*‘here’ direction me to the area where you would send your E-mail to get a replacement password.
But you’re logged in when you go back … hmm. I’d clear your cache, cookies and history … reboot and try again. You may have a stale cookie that is making things act weird.
That must have been it - it works normally now. Thank you very much for your help. I’ll repeat your instructions if the error occurs again.