Motor errors and flashing red controller

Hello,

I have a VEX IQ starter kit and we have built Ike. Ike drives but the body and hands do not work from the controller. I have tried to download firmware but it says the controller is not connected. The controller is flashing red. Any help would be appreciated. Thanks

Catherine,

If the Ike drives, but the body fails to move then you might have a wiring issue.
Can you please make sure your wiring is per pages 12, 13, & 21 of the assembly manual:

Another suggestion will be to reset the configuration of the brain, all you have to do is select on the brain: Driver Control> Reset to Default.