Need help with tournament setup for tomorrow

When attempting to connect tournament manager event code setup receiving download error - there was a problem while downloading the event configuration. Check your internet connection and try again later.

Please assist.

Contact your RECF Event Engagement Manager - you should have their cell phone if you are running an event.

RECF staff can not post on this forum…

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hmm. I’ll talk with the lady running the tournament as I am helping out. The installation guide has a reference to post in the tournament manager section of this forum for issue but didn’t see that as an option. Thanks for the reply

I sent you my phone number to help determine best support route.

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I know this is too late, but it could be a school network blocking the download. You can download the event data out of robot events and upload it that way into the program.

Hope it worked out for you.

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it did - problem identified and figured out last evening - thanks to amazing ReCF Event Engagement Managers responding immediately, as always.

The event appears it went well… if I figured out the right event :slight_smile:

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