Placed wrong order - Urgent Please Help

VEX V5 Technical Support OFFICIAL Tech Support
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I accidentally ordered $80 worth of steel c channels instead of aluminum :eek: dohh! Is there anything I can do? I ordered it within the last 5 or 10 minutes and I really wish I could change my order to make it aluminum and not steel, cancel it or somehow get some credit back.

Thanks,
Kevin

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Hi Kevin, sorry to hear about your mis-order! Please give our sales team a call at 903-453-0802 and make sure you have your order number ready. They can look up the order and see if there’s anything we can do to help.

3

Thanks for the help. I’ve talked with support and it looks like I’ll have to return the shipment once I get it. Does anyone know if I have to return every item in my order? For example I still want the pillow block bearings and the 1x5x35 c channels, I just want to return the 1x2x35 c channels.

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