Read and tried it all< no joy

Get this error message 'The last USB device you connected to the computer malfunctioned." Checked everything. Tried on 3 different computers, Tried on Windows 7, Windows 10, Dell Machine, Lenovo, Kangaroo Mobile PC… Uninstalled, reinstalled, use arrow key boot…HELP!

The error says that the usb is the problem. It doesn’t seem like u tried a different usb so see if using a different one works.

Try a different MicroUSB cable and see if it works first. That’ll rule out if it’s a cable issue vs. hardware issue.

If the different MicroUSB does work, I would contact VEX Support to let them know the cable is the issue.