Red light slow blinks even though no code has been added

The red robot light blinks slowly. We consulted the troubleshoot flowchart and it seems to imply that there is a programming error even though code has been added. What could the problem be?

Hello,

It is possible that you experienced a bad download. Try redownloading your user code and if this doesn’t work, try redownloading firmware and user code. If the problem persists, try downloading default code. It is possible there is an error somewhere in your user code that is causing this problem.