Red Screen on Controller Cannot Access Power Chip Update

VEX V5 Technical Support OFFICIAL Tech Support
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This is what worked. Turns out the bigger issue was that my colleague’s laptops were old and not working well. Additionally, used a separate USB cable that wasn’t VEX’s. Hate to say it, but the USB cables that VEX provides have been unreliable.

Thanks for the tip - good to know that VEXCode can reload the VEXOS.

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I am having the same issue with the red screen and powerchip update. I recently took over as robotics instructor and took some V5 brains out of storage. I ran an update but now I see this

Can I get the same link that worked for barb? @jpearman

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exactly which screen are you seeing ?
Invalid asset table or one of the production test code screens ?

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I am seeing the screen 2 from above, the powerchip failure, do you wish to proceed? I am not able to push a button to proceed or cancel. I have updated the firmware on Vex. I can run a program from VEXcode but cannot do much else. (I am still learning a lot of coding)

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