Repairing a Vex V5 Controller

So unfortunately, we dropped our vex v5 controller, and the left joystick is now broken. The electronics still work, but when we move it left and right, it doesn’t spring back. Does anyone know how to fix this? We took it apart and saw no clear way to fix it.

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Send it to VEX. The RMA form is on their website.


Agree with @Taran - RMA is likely the way! Contact Vex support to verify there isn’t anything to be done and plan on doing the steps for getting a replacement sent. If you work on it yourself you will likely void the warranty (so no later replacement) and potentially make it illegal for competition use…