Returning V5 Batteries

Our team has 4 v5 batteries, 3 of which have stopped working. We have tried everything suggested to other people on the forums and have ultimately decided to return them. We have contacted VEX and gotten the rma forms. Does anyone have experience with returning batteries I.e how long does it take to get new ones.

call your shipping service - Fedex, UPS, USPS to get their instructions for shipping.

They probably hold back a stock for this purpose, so returning the batteries should just be a matter of shopping them away. If they don’t work, get them in the mail ASAP!