Robot C Help

Hey guys,
Our club is switching from Easy C to Robot C. However, we seem to be having an issue recognizing the joystick. When we go into the controller config window with the joystick connected to the computer through either serial or usb, robotc does not recognize it. We are unsure how to program the joystick within RobotC, as we are quite new to the program. If anyone could give us some pointers that would be greatly appreciated