RobotC not opening

Currently I have RobotC 3.62 on Windows 8.1. For the first month or two, it worked fine, but now, when I open RobotC, it says that RobotC is not responding. Is there any way to fix this?

Please submit a support ticket with as much detailed information on the issue as possible to and we will be more than happy to help debug this issue with you.