Just recently my dad finished the background check and we are trying to register the team. On the sterling volunteers site it says the thing is all good but on robotevents its giving me an X, I have no clue whats the hold up and we need to register our team. Could anyone help with this situation?
I remember that glueing the “passed” to your robotevents credentials is a manual effort. All of RECF is at the EP summit in St. Louis, so you’ll need to wait a few days.
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contact your RECF Regional Support Manger - go to
https://www.robotevents.com/support
to find your contact for your region. Email them.
Most RECF RSM are in St Louis for EP Summit this week and RECF IT team as well, so they can address your issue.
Mine went through at 1AM yesterday, so someone was up late. But DELMARVA is still gone, so that’s still on the to-do list to fix.