Sensor and Touch LED not working - Robotics and Automation Project 4

My 5th grade students are on Project 4 in the Robotics and Automation module and the sensors and Touch LED are not working. They are both in the correct ports, according to the Inventory Publisher Chassis program. The motors run perfect. Touch LED is not lighting up and when the robot goes over red, the sensors are not reading it. I have reconnected numerous times, checked for any updates, etc. Not sure what the issue is. Thanks