Hi, I have searched the forums and I haven’t seen where anyone has explained a fix for my problem. I have about 10 smart motors that have completely stopped working. There is no red light at all. We have tried different ports and different smart cables, but there is no power coming to it. The only thing I have found is to contact customer support. They emailed me and said that if it is out of warranty (which I assume as I purchased most of them 3 years ago) it would cost $60 per unit (more expensive than just purchasing new motors), and I could only send in 5 per school per year.
Has anyone else had this problem, and is there anything I can do to get these motors working again?