Steering doesn't work on the off-road truck

My kid and I finally put together the truck he got for Christmas but I can’t get the steering on the remote to work. When I do the forward and back the wheels also turn left and right so we can only drive in circles.

@crap Make sure you have the motor plugs in the right socket, and you’ve downloaded the right program and it’s updated the brain. If none of that works, call the Hexbug support line in Texas.

Sorry about the lack of help, that control and brain system is pretty much a black box. Good luck!