Unable to download to a Gen 2 brain - works on the other Brain. Vexcode IQ C++

Our program isn’t downloading to our Gen 2 brain, but when we try it on another gen 2 brain, it downloads fine. On the first brain, it is saying “Your program failed to download. Please power cycle your Brain and try again.” We power cycled the brain, restarted the computer, changed out the connection cord, and changed out the battery, but it still gives this error every time. There is no compiler error in the program.

Nevermind, I found a solution to this problem in case anybody else runs into it.
I factory reset the brain (which is the last option in “settings” on your Gen 2 brain) which allowed be to download the programs.

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