I’m from team 263R and I’ve been struggling to buy some parts from the official VEX website. Immediately after purchasing, I received the “Fraudulent Order” e-mail. I tried to lower the quantity, I changed several credit cards which are all valid, I removed the “delay delivering” V5 kits from my cart, It just didn’t work. I think it’s a website problem and I hope that it can be fixed ASAP.
Did you contact vex?
Thank you for reporting this issue. Our payment processing system flagged your order as fraud for the following reasons:
- Use of special characters in the billing address
- Shipping to a freight forwarding facility