Unable to purchase parts from the website

I’m from team 263R and I’ve been struggling to buy some parts from the official VEX website. Immediately after purchasing, I received the “Fraudulent Order” e-mail. I tried to lower the quantity, I changed several credit cards which are all valid, I removed the “delay delivering” V5 kits from my cart, It just didn’t work. I think it’s a website problem and I hope that it can be fixed ASAP.


Did you contact vex?

Contact sales@vex.com


Thank you for reporting this issue. Our payment processing system flagged your order as fraud for the following reasons:

  • Use of special characters in the billing address
  • Shipping to a freight forwarding facility

If the ultimate destination of your order is outside of the United States, we recommend that you order through one of our international resellers / offices