Urgent coding help

hello my robotics team is brand new to all of this and we finally figured out how the coding works but for some reason we can’t save our code onto the robot, we tried downloading and updating the firmware but we just keeping getting an error message what should we do???

What is the error message and what software are you using?

we’re using robotC and the error message looks like this image

are you using IQ or EDR? this is in Vex EDR technical support, but you have an IQ error

So I think the issue is that you are in IQ. click on robot, then click platform type, then click vex 2.0 cortex. after that, compile. If it still doesn’t work, repeat the steps but click on either PLTW or 2.0. (If you are using EDR)

okay we’ll try that thank you