V5 Battery Reset

I have a V5 battery and it appears to completely dead. I have tried everything from resetting it to leaving it on charge for multiple hours. Is there any way to fix the battery?

Have you tried updating your battery to VEXos 1.0.2 and following the steps outlined in this post?
https://vexforum.com/index.php/conversation/post/283642

If this does not solve the issue, please get in touch with our Customer Service team.