V5 Brain Not responding

After performing the latest brain firmware update, our brain stopped working and we don’t know how to fix it. Please help

image
Here is a photo of the brain

Please use the search bar:
V5 Brain Issue
https://www.vexrobotics.com/vexedr/products/firmware

power cycle, and do the update again. Make sure only one program is trying to communicate with the V5.

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