V5 Controller Stuck in "Disabled" Mode

VEX V5 Technical Support
#1

I have a V5 controller that thinks it is always connected to a field controller and is always in disabled mode:

v% Controller

It shows the pause symbol all the time, whether connected to a field controller or not, and when connected and switched to “enable” it still shows pause and the robot is still disabled.

I have tried unsuccessfully these things:

  1. Turning off and on everything.
  2. Pushing and holding for 10 seconds the recessed reset button of the bottom of the controller.
  3. Connecting the controller with a V5 cable directly to the robot brain.
  4. Switching to all configurations of the field control switch (enable/disable, driver/auton)

Is there a way to force a firmware download, or is it possible that the controller is damaged?

Thanks, Paul

#2

Controller is damaged, usually an issue with the competition connector (ie. bent pins or something like that) or damage caused by plugging in a smart cable to the competition port.

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