I am assuming you mean the website used to download the Field Control Application to the V5 Brain from a browser.
Are you running another program accessing the brain - like VEXcode or PROS?
Yes, I am running VEXcode
Ok make sure VEXcode is not running when you try to load the Field Control App - both VEXcode and the downloader are vying to control the same USB port that is connected to the brain.
Thanks, I will try again tomorrow and let you know how it goes.
and the results of your tests?
You were 100% correct, I closed vexcode and everything downloaded like a charm. Thank you so much for the help.
Great! This is a common concern that James Pearman mentions frequently, kudos to him!
But do mark this as solution and hopefully this topic will not be revived (which it will!)
Best!