vex cortex motor port 1 and motor port 10

Recently landed the vex cortex micro controller with joystick and vexnet. We are currently using the free trial of robotc from the internet. We have encountered one problem, motors in ports 1 and 10 do not move, they only hum. We have used a sample program from robotc and these motors did work. Wondering if someone might be able to tell us what we are doing wrong. Thanks for any help in advance.

Team 3233
Fondy Heat FHS Cardinals
Fond du Lac High School
Fond du Lac, WI.

I’m assuming this is the same question posted here: ? If so, the solution is as follows (for reference):