Our claw motor is refusing to lift a cube after only a few iterations. We have the 36:1 cartridge installed and initialized in VEXcode to 36:1. Replaced battery and same issue (done several times). This wasn’t happening before. When I go into the V5 controller and select the motor it says me 18:1. I change this and reload the program… go back in and its back to 18:1 again. I’ve reset controller and deleted all programs and this continues to happen. Does this setting override my initialized settings in vexcode? Any assistance would be greatly appreciated.